Refund Policy

A User (an individual or legal entity that has paid for services on Trutram.com) has the right to discontinue the use of services provided by Trutram.com at any time.
In the event that a User decides to discontinue the use of Trutram.com services, any refund shall be processed in accordance with this Refund Policy and applicable law.
The refundable amount shall be determined as follows:

3.1. Fees paid for the publication of an individual listing or a premium listing are non-refundable once the listing has been published on the website.

3.2. Fees paid for listings that violate applicable laws, the website rules, or the rights of third parties are non-refundable.

3.3. Fees paid for listing packages shall be refunded in full, provided that the package has not been used, either in whole or in part.

Any costs associated with processing a refund, including bank charges, payment processor fees, and other financial transaction costs, may be deducted from the refunded amount where permitted by applicable law.
To discontinue the use of a service, the User must submit a request by email specifying the service(s) they wish to cancel.
To request a refund, the User must submit an application using the form provided by Trutram.com. Refunds will be processed within thirty (30) business days following receipt and review of the application and will be issued using the same payment method originally used for the transaction, unless otherwise required by law or agreed between the parties.

Trutram.com reserves the right to verify refund requests and to request additional information necessary to process a refund in accordance with applicable legal and regulatory requirements.